#Cant download itunes on mac os how to#
#Cant download itunes on mac os software#

Open “Finder” and the navigate to the “Applications” folder. But you need to first of all remove the old version from the Mac. If all else fails, you may need to consider reinstalling iTunes. Enter your passcode and then tap “Reset Settings” and you will see the prompt again when you connect the iPhone. Tap “Reset” and then choose “Reset Location & Privacy”. Open the Settings app on your iPhone and tap on General. If it doesn’t, you can reset permissions manually like this. In this case, all you have to do is disconnect the iPhone to the computer and reconnect again to see if the popup request shows up again. If you are trying to connect to a computer you have never used before and have accidentally hit “Don’t trust” when you saw the request popup, iTunes may fail to recognize the device. Manually Reset your Privacy and Location Permissions Sign in with your Apple ID when requested and the problem should be fixed. If the computer is not authorized for use with your account, click on “Store” from the menu bar and then click on “Authorize this computer”. If you are already signed in, please make sure that it is with the correct account. This is easily solved, simply select “Store” and then “Sign in” to log in to your iTunes account. You may be having difficulty syncing content that you’ve purchased (such as music) if you are not signed in to iTunes using the correct Apple ID. If you are running iOS 9, please note that the device will only sync with iTunes v12.3 which can only be installed on Macs running OSX 10.8 or newer. Restart the Mac and then restart the computer.

If there is one, you should make sure that your iPhone is disconnected before installing the update.

#Cant download itunes on mac os how to#

Here’s how to update iTunes on your Mac.Ĭlick “iTunes” on the Apple Menu bar and then click “Check for Updates”. Updating both your iOS and iTunes could fix the problem. This is especially true when you try to connect a newer iPhone model to an older Mac or PC.

#Cant download itunes on mac os software#

Old software can cause connection issues. If that doesn’t work, try the next solution. Simply reboot the computer and the iPhone and then try reconnecting. Try each one individually until your situation is fixed. The following are 5 of the most effective solutions to an iPhone that won’t connect to the Mac. How to Fix My iPhone won’t connect to Mac? In the next section, we’ll share with you a few things you can do to try and fix the problem. If you do this and the iPhone still won’t connect to the Mac, it may be a software issues. The easiest way to ensure it’s not the lighting cables you are using is to change it. If there is any dust, clean the devices and then connect them again.Īlso, check that nothing is wrong with the connecting cables you are using.

Dust and other particles can hinder communication between the device. For starters, check that there isn’t any dust and debris on your ports. It is therefore important to check both your iPhone and your Mac for various hardware issues. One of the most common reasons why your iPhone fails to communicate with your computer has to do with hardware. Why won’t my iPhone connect to iTunes on Mac? How to transfer data from iPhone to Mac without iTunes?